--- title: "Candidate checks via JazzHR" slug: "candidate-checks-via-jazzhr" tags: ["jazzhr"] updated: 2026-05-01T18:50:52Z published: 2026-05-01T18:50:52Z canonical: "docs.checkmate.tech/candidate-checks-via-jazzhr" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.checkmate.tech/docs/llms.txt > Use this file to discover all available pages before exploring further. # Candidate checks via JazzHR [Video](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/candidate_checks_via_jazzhr.mp4?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) Once the JazzHR integration is set up, you can launch background checks and track their progress without leaving JazzHR. If you haven't set up the integration yet, see [Setting up the JazzHR integration](/v1/docs/setting-up-the-jazzhr-integration) before continuing. ## Launch checks within JazzHR 1. In JazzHR, click **Candidates**. ![click on Candidates in the nav bar](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/01_jazzhr_checks_click_candidates.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) 1. Select the appropriate candidate. ![select the appropriate candidate](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/02_jazzhr_checks_select_candidate.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) 1. Click on the **Assessments** tab. ![click on the Assessments tab](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/03_jazzhr_checks_click_assessments.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) 1. Click on the **+ SELECT PACKAGE** button in the Checkmate drop down section. ![click on the green SELECT PACKAGE button](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/04_jazzhr_checks_select_package.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) 1. Select **Multiple Background Checks** then click the **Request Background Check** button. ![select Multiple Background Checks then click the green Request Background Check button](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/05_jazzhr_checks_select_multiple_background_checks.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) 1. A new ticket will open under Checkmate. Click **Confirm**. ![click confirm](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/06_jazzhr_checks_click_confirm.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) 1. A window will popup, prompting you to select your desired background checks. 2. Select the **Bundle** or individual checks you'd like to launch. If your organisation has more than one brand, select the appropriate **Brand**. 3. Once you've selected your checks and configured any options for those checks, scroll down and click **Launch Checks**. Tip Bundles are a quick and easy way to launch multiple checks for a candidate at once. [Learn more about bundles.](https://docs.checkmate.tech/docs/creating-and-launching-bundles) ![Checks Selector](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/02_widget_checks_selector.gif?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) In some cases, further information may be required before a check can be launched. If this applies, a **Take action** link will appear in the Checkmate section on the candidate's profile. Click this link to provide the required information and proceed with the check. ## Monitor progress Once a check has been launched, you can monitor its progress directly from the **Assessments** tab on the candidate's profile in JazzHR. The current status of the check will be displayed in the Checkmate section. 1. In JazzHR, select the appropriate candidate. ![select the appropriate candidate](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/07_jazzhr_checks_select_candidate.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) 1. Click on the **Assessments** tab. ![click on the Assessments tab](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/08_jazzhr_checks_click_assessments.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) 1. Click on **View Details** to open the Checkmate window. ![click on View Details](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/09_jazzhr_checks_view_details.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) The following 3 tabs allow you to view progress and edit candidate details: **Background Checks** - From here you can view the status of the check, add additional checks using the **Add Checks** button and download results when checks are complete. **Candidate** - This tab allows you to update the candidate's details at any time during the background check process. **History** - This tab shows a chronological log of events related to the candidate's background screening process. ![3 Candidate profile tabs](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/03_widget_monitoring_progress.gif?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) ## View results Result files can be downloaded via the **Background Checks** tab when the check has been completed. ![View results](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/04_widget_view_results.png?sv=2026-02-06&spr=https&st=2026-11-09T13%3A53%3A23Z&se=2026-11-09T14%3A53%3A23Z&sr=c&sp=r&sig=s1KgtUsiR%2FTWIpOeD%2BchMDJ7x3hmiTgTTjzj4WeXIS8%3D) Need help? Contact our support team at [team@checkmate.tech](mailto:team@checkmate.tech) and we'll be happy to assist.