---
title: "Candidate checks via JazzHR"
slug: "candidate-checks-via-jazzhr"
updated: 2026-05-01T18:50:52Z
published: 2026-05-01T18:50:52Z
canonical: "docs.checkmate.tech/candidate-checks-via-jazzhr"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.checkmate.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Candidate checks via JazzHR

@(Embed)(https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/candidate_checks_via_jazzhr.mp4){width="100%"}
<br>
Once the JazzHR integration is set up, you can launch background checks and track their progress without leaving JazzHR.

If you haven't set up the integration yet, see [Setting up the JazzHR integration](/v1/docs/setting-up-the-jazzhr-integration) before continuing.

## Launch checks within JazzHR
1. In JazzHR, click **Candidates**.

![click on Candidates in the nav bar](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/01_jazzhr_checks_click_candidates.png){height="" width=""}

2. Select the appropriate candidate.

![select the appropriate candidate](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/02_jazzhr_checks_select_candidate.png){height="" width=""}

3. Click on the **Assessments** tab.

![click on the Assessments tab](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/03_jazzhr_checks_click_assessments.png){height="" width=""}

4. Click on the **+ SELECT PACKAGE** button in the Checkmate drop down section.

![click on the green SELECT PACKAGE button](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/04_jazzhr_checks_select_package.png){height="" width=""}

5. Select **Multiple Background Checks** then click the **Request Background Check** button.

![select Multiple Background Checks then click the green Request Background Check button](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/05_jazzhr_checks_select_multiple_background_checks.png){height="" width=""}

6. A new ticket will open under Checkmate. Click **Confirm**. 

![click confirm](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/06_jazzhr_checks_click_confirm.png){height="" width=""}

7. A window will popup, prompting you to select your desired background checks. 
8. Select the **Bundle** or individual checks you'd like to launch. If your organisation has more than one brand, select the appropriate **Brand**.
9. Once you've selected your checks and configured any options for those checks, scroll down and click **Launch Checks**.

:::(Info) (Tip)
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![Checks Selector](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/02_widget_checks_selector.gif){height="" width=""}

In some cases, further information may be required before a check can be launched. If this applies, a **Take action** link will appear in the Checkmate section on the candidate's profile. Click this link to provide the required information and proceed with the check.

## Monitor progress
Once a check has been launched, you can monitor its progress directly from the **Assessments** tab on the candidate's profile in JazzHR. The current status of the check will be displayed in the Checkmate section.

1. In JazzHR, select the appropriate candidate.

![select the appropriate candidate](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/07_jazzhr_checks_select_candidate.png){height="" width=""}

2. Click on the **Assessments** tab.

![click on the Assessments tab](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/08_jazzhr_checks_click_assessments.png){height="" width=""}

3. Click on **View Details** to open the Checkmate window.

![click on View Details](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/09_jazzhr_checks_view_details.png){height="" width=""}

The following 3 tabs allow you to view progress and edit candidate details:

**Background Checks** - From here you can view the status of the check, add additional checks using the **Add Checks** button and download results when checks are complete.

**Candidate** - This tab allows you to update the candidate's details at any time during the background check process.

**History** - This tab shows a chronological log of events related to the candidate's background screening process.

![3 Candidate profile tabs](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/03_widget_monitoring_progress.gif){height="" width=""}

## View results
Result files can be downloaded via the **Background Checks** tab when the check has been completed.

![View results](https://cdn.document360.io/7b4c6a0d-ec3b-4e70-95f8-547fce240019/Images/Documentation/04_widget_view_results.png){height="" width=""}

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