Candidate checks via Cornerstone

Once the Cornerstone integration is set up, you can launch background checks and track their progress without leaving Cornerstone.

If you haven't set up the integration yet, see Setting up the Cornerstone integration before continuing.

Launch checks within Cornerstone

1. While signed in to Cornerstone, click the menu icon in the top-right corner.

2. Select Recruit from the menu.

3. Select Manage Candidates from the Recruit options.

4. On the Candidates page, use the filters to find the candidate for whom you want to order background checks, then click Review Candidate.

5. Click Change Status in the top-right corner of the page.

6. Select Background Check from the New Status dropdown.

7. Click Save.

8. Click the close icon.

9. After returning to the Candidates page, click Assign Background Check on the appropriate candidate row.

10. The candidate’s profile will open. Scroll to the bottom of the page.

11. Click the Assign to Applicant link.

12. Click Submit in the popup window.

13. You'll see the Acknowledged status. Refresh the page.

14. Click Check Order Progress to open the Checkmate window.

15. The Checkmate window will open in a new tab, prompting you to select your desired background checks.
16. Select the Bundle or individual checks you'd like to launch. If your organisation has more than one brand, select the appropriate Brand.
17. Toggle on the appropriate checks.
18. Once you've selected your checks and configured any options for those checks, scroll down and click Launch Checks.

Monitor progress

19. Once you have launched the background checks, the link will change to Check Order Progress. Click it at any time to open Checkmate and view the order’s progress.

The following 3 tabs allow you to view progress and edit candidate details:

Background Checks - From here you can view the status of the check, add additional checks using the Add Checks button and download results when checks are complete.

Candidate - This tab allows you to update the candidate's details at any time during the background check process.

History - This tab shows a chronological log of events related to the candidate's background screening process.

View results

Result files can be downloaded via the Background Checks tab when the check has been completed.