Setting up the SAP SuccessFactors integration

Integrating SAP SuccessFactors with Checkmate streamlines your candidate background screening process. Once set up, you can launch checks in Checkmate without leaving SAP SuccessFactors, and view the progress of checks directly within SAP SuccessFactors.

This integration is not an out-of-the-box setup, and some configuration work will be required on the client side before it can go live.

Once you've completed setup, see Candidate checks via SAP Successfactors to get started.

Configure the integration in SAP SuccessFactors

1. Navigate to Background Check Central within SAP SuccessFactors.
2. Toggle on Enable Background Check in Recruiting.

3. From Admin Center navigate to Recruiting External Vendor.
4. Create a new vendor profile for Checkmate entering the vendor name and type.
5. Save the vendor configuration.

6. From Admin Center navigate to Manage Templates.
7. Select Job Requisition.

8. Click on the appropriate template to open the Template Settings.

9. Click on Application Status Configuration.

10. Click to open the Feature Permissions.

11. Confirm that Background Check is listed as a status or add to the status list.

12. From Admin Center navigate to Manage Recruiting Groups.
13. Ensure users are included in the correct groups. Users will not see the Checkmate Background Check tab, where results can be downloaded, without being assigned to the appropriate group.

Get your API key from Checkmate

1. While signed in to your Checkmate account, navigate to your company settings by clicking your initials in the upper-right corner and selecting Company Settings.
2. Navigate to the Integrations tab.
3. Copy your API key from the Checkmate Account API card.

Configure a Webhook in SAP SuccessFactors

1. From Admin Center navigate to Intelligent Services Center (ISC).
2. Select Update of Job Application Status.

3. Select New Event.

4. Enter the Business Technology Platform (BTP) webhook URL and connection details.