Candidate checks via Springboard

Once the Springboard integration is set up, you can launch background checks and track their progress without leaving Springboard.

If you haven't set up the integration yet, see Setting up the Springboard integration before continuing.

Launch checks within Springboard

1. Click on the ⋮ menu to the right of the candidate's name.

2. Click Assessments / Checks.
3. Click Request 3rd Party Assessment.

4. Within the Request 3rd Party Assessment window, Launch Checkmate Customisable Check should be selected within the Package drop down field.

5. Click Request Assessment.

6. Click Continue.
7. A window will popup, prompting you to select your desired background checks.
8. Select the Bundle or individual checks you'd like to launch. If your organisation has more than one brand, select the appropriate Brand.
9. Once you've selected your checks and configured any options for those checks, scroll down and click Launch Checks.

Monitor progress

The following 3 tabs allow you to view progress and edit candidate details:

Background Checks - From here you can view the status of the check, add additional checks using the Add Checks button and download results when checks are complete.

Candidate - This tab allows you to update the candidate's details at any time during the background check process.

History - This tab shows a chronological log of events related to the candidate's background screening process.

View results

Result files can be downloaded via the Background Checks tab when the check has been completed.